ICA Prize Draw Policies
Our terms and conditions for ticket sales.
Crime and Disorder Policy
- The ICA will conduct their lotteries internally.
- Our team keeps a record of all tickets that have been distributed.
- Our team is able to provide information for any police checks of a Lottery Ticket seller that may be carried out. They are able to provide address details and details of any monies sent in for tickets received.
- Our team operate from secure premises, with fire safes in situ, and contractors such as Securicor.
- Our team processes all entries and handle all monies received for a lottery, all monies are paid in directly to our own bank account, and banking reports are issued on a weekly basis.
Policy on fair and open draws
- All draws are conducted at the ICA in plain sight of staff and ourselves.
- Draws are conducted at random using either a random number generator or using a blind draw.
- Winners results are published on our website, information is also included in letters sent out to players. Winner’s information is also available on request.
- Rules are published on our website, on entry forms and the reverse of raffle tickets.
- Printed versions of rules are available on request.
- We have a complaints procedure in place.
Policy for ensuring that children and other vulnerable persons will be protected from being harmed or exploited by gambling.
- The ICA has taken steps to ensure that our lotteries do not attract young people.
- We have the following procedures in place to prevent under age players from participating in any lotteries promoted by ourselves:
- On all cold data used by the ICA, it is requested that all persons under 16 years of age are excluded from the list before being supplied for the use of our lotteries.
- Where possible we check our database to ensure persons are above the legal age limit before data is supplied for the use of a lottery.
- The minimum age of play is detailed on the back of all tickets and entry forms produced.
- Any player who provides dishonest information regarding their age automatically forfeits the right to any prize. This fact is also stated on the reverse of all tickets and on all entry forms.
- Any player that is found to be under 16 years of age will have any monies paid in relation to the lottery returned to them.
- In the event that a request to cease mailing lottery packs is received from a vulnerable person’s carer, we would remove their details from our mailing database immediately. If the person has been sent a lottery pack as a result of their details being supplied to us through a cold list, we will give their carer details of how to have that persons details removed from the list owners mailing records as well.
Policy on socially responsible gambling
- The ICA has put in place the following procedures to encourage people to gamble responsibly and seek help should gambling become a problem.
- The GamCare helpline number and website address are included on all tickets for our lotteries, they are also showing on our website which includes further information on gambling.
- This section on our website is dedicated to encouraging people to gamble responsibly and recognise the signs of problem gambling. We also include the GamCare’s helpline and website details for people to refer to should they need further help.
- There is a restriction in place on the number of ticket books or lottery numbers that can be allocated to an individual. The maximum is ten lottery books per person.
- Players can request a self-exclusion from our database for further lottery mailings.
Prize Draw Complaints
Should you wish to register a complaint regarding an ICA Raffle, please contact admin@ica.org.uk